- \n
- The reason behind the incorrect bill issued to you.<\/li>\n
- Record of your meter’s past few readings.<\/li>\n
- Details of the basis on which the bill was calculated.<\/li>\n
- Clarification for any additional charges or penalties included in the bill.<\/li>\n
- Record of the duration for which discrepancies have been occurring in your bill.<\/li>\n<\/ul>\n
Delay in New Connection<\/h3>\n
- \n
- Current status of your new electricity connection application.<\/li>\n
- Details of actions taken from the date of application submission till now.<\/li>\n
- Name and designation of the officer responsible for the delay in connection.<\/li>\n
- The stipulated timeline for providing a connection and the reason for the delay.<\/li>\n
- Details of actions taken by the department in such cases to date.<\/li>\n<\/ul>\n
Faulty or Slow Meter<\/h3>\n
- \n
- Date and result of the last test of your meter.<\/li>\n
- Details of action taken on your complaint regarding meter replacement or repair.<\/li>\n
- Process for adjustment of over-billing caused by a faulty meter.<\/li>\n
- Information on the mandatory timeline for replacing or repairing a faulty meter.<\/li>\n
- Name of the officer responsible for meter replacement.<\/li>\n<\/ul>\n
Other Common Complaints<\/h3>\n
Additionally, you can also file an RTI for information related to power cuts, voltage issues, maintenance of electricity poles\/wires, or any other public service.<\/p>\n
How to Prepare an RTI Application?<\/h2>\n
Gather Correct Information<\/h3>\n
Before applying, gather all documents and information related to your problem. This includes copies of your bills, application forms, complaint numbers (if any), etc.<\/p>\n
Application Format<\/h3>\n
Prepare your RTI application on a plain A4 sheet or through an online portal. The application should clearly contain the following details:<\/p>\n
- \n
- To,<\/strong>
Public Information Officer (PIO),
State Electricity Distribution Company (or name of the concerned electricity department),
With Address.<\/li>\n- Subject:<\/strong> Application for seeking information under the Right to Information Act, 2005.<\/li>\n
- Sir\/Madam,<\/strong>
I wish to seek the following information under Section 6(1) of the Right to Information Act, 2005. (Provide a brief description of your problem).<\/li>\n- Questions to be asked:<\/strong> Ask point-wise and clear questions. Each question should be specific.<\/li>\n<\/ul>\n
Important Questions to Ask (Examples)<\/h3>\n
For Incorrect Bill:<\/strong><\/p>\n
- \n
- “Provide a detailed breakdown of the calculation for the amount [amount] shown in the electricity bill for [Month\/Year] against my consumer number [Consumer Number].”<\/li>\n
- “Provide the dates of my meter readings and the units recorded for the last 6 months.”<\/li>\n
- “Provide a certified copy of the rule or law under which the [name of additional charge] has been levied on my bill.”<\/li>\n<\/ul>\n
For Delay in New Connection:<\/strong><\/p>\n
- \n
- “What is the current status of my new electricity connection application number [Application Number]?”<\/li>\n
- “Provide a date-wise detail of the actions taken on this application from the date of submission [Date] till now.”<\/li>\n
- “What is the maximum timeline for issuing new connections in my area, and who is responsible for this delay? Please state the name and designation of the responsible officer.”<\/li>\n<\/ul>\n
For Faulty Meter:<\/strong><\/p>\n
- \n
- “Provide a certified copy of the date and report of the last calibration or test of the meter under my consumer number [Consumer Number].”<\/li>\n
- “What action has been taken to date on my complaint number [Complaint Number] regarding the faulty meter filed on [Date]?”<\/li>\n
- “What is the process for adjusting potential over-billing caused by a faulty meter?”<\/li>\n<\/ul>\n
- \n
- Application Fee:<\/strong> Submit an application fee of \u20b910 via Indian Postal Order (IPO), Demand Draft, or cash. Applicants Below Poverty Line (BPL) are exempt from fees (attach a copy of the BPL certificate).<\/li>\n
- Applicant’s Name:<\/strong> [Your Name]<\/li>\n
- Father’s\/Husband’s Name:<\/strong> [Father’s\/Husband’s Name]<\/li>\n
- Full Address:<\/strong> [Your Full Address]<\/li>\n
- Mobile Number\/Email ID:<\/strong> [Mobile Number\/Email ID]<\/li>\n
- Date:<\/strong> [Date]<\/li>\n
- Signature:<\/strong> [Your Signature]<\/li>\n<\/ul>\n
Process for Submitting RTI Application<\/h2>\n
Offline Process<\/h3>\n
Send the application form and fee (IPO\/DD) to the Public Information Officer (PIO)’s address via registered post or submit it in person. Do not forget to obtain a receipt.<\/p>\n
Online Process<\/h3>\n
If your state or central electricity department provides an online RTI portal (such as rtionline.gov.in<\/a> for the central government), you can apply directly through it. Many states also have their own RTI portals available.<\/p>\n
What to Do After Application?<\/h2>\n
The Public Information Officer is required to provide the information within 30 days of receiving your application.<\/p>\n
- \n
- Timeline:<\/strong> If you do not receive satisfactory information within 30 days, you can file the first appeal with the First Appellate Authority.<\/li>\n
- First Appeal:<\/strong> The first appeal can also be filed within 30 days of sending the application to the Public Information Officer (and within 30 days of receiving the information, if applicable).<\/li>\n
- State Information Commission\/Central Information Commission:<\/strong> If you do not get justice even after the first appeal, you can file a second appeal with the State Information Commission or the Central Information Commission.<\/li>\n<\/ul>\n
Legal Safeguards and Important Tips<\/h2>\n
- \n
- Keep copies of all your correspondence safe.<\/li>\n
- Questions should be clear and direct, avoiding interpretive questions like “why” or “how,” unless they directly seek fact-based information.<\/li>\n
- Only request information that is available with the public authority. Information based on speculation or opinion does not fall under the purview of RTI.<\/li>\n
- Under Sections 8 and 9 of the RTI Act, 2005, certain information may be exempt from disclosure, such as information related to national security or personal privacy.<\/li>\n<\/ul>\n
RTI is a powerful medium for addressing issues related to the electricity department. It not only helps you find solutions to your problems but also makes the department more accountable to the public.<\/p>\n
To further simplify your RTI application process, you can instantly and free of charge prepare your RTI application using our automated tool available on the homepage of rtisupport.in<\/a>. Take your first step towards seeking justice today!<\/p>\n
\n\n\ud83c\udfaf Get Your Legal RTI Draft Instantly!<\/h3>\n
\n Do you also want to prepare a legally sound RTI application to seek information from any government department? By visiting our website, you can generate your customized RTI draft completely free in just 2 minutes.\n <\/p>\n
- First Appeal:<\/strong> The first appeal can also be filed within 30 days of sending the application to the Public Information Officer (and within 30 days of receiving the information, if applicable).<\/li>\n
- Applicant’s Name:<\/strong> [Your Name]<\/li>\n
- Application Fee:<\/strong> Submit an application fee of \u20b910 via Indian Postal Order (IPO), Demand Draft, or cash. Applicants Below Poverty Line (BPL) are exempt from fees (attach a copy of the BPL certificate).<\/li>\n
- Subject:<\/strong> Application for seeking information under the Right to Information Act, 2005.<\/li>\n
- To,<\/strong>
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